Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied with your order, please review our return policy below.

Returns

Eligible items may be returned within 14 days of delivery.

To qualify for a return, the item must be:

• Unworn and unused

• Unwashed

• In its original condition

• Free from stains, odors, makeup, pet hair, or other signs of use

• Returned with original tags and packaging, when applicable

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

For health, hygiene, and customization reasons, certain products are final sale and cannot be returned or exchanged, including:

• Personalized or custom-made products

• Items made specifically to a customer's specifications

• Gift cards

• Clearance or final-sale merchandise

• Items that have been worn, washed, used, or altered

Please carefully review product descriptions, sizing information, colors, and personalization details before placing your order.

Starting a Return

Before sending an item back, please contact us with your order number and reason for the return.

Returns sent without prior authorization may not be accepted.

Return Shipping

Unless the product arrived damaged, defective, or incorrect due to an error on our part, customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service when returning merchandise. We are not responsible for return packages that are lost or damaged in transit.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original method of payment. Please allow additional time for your bank or credit card provider to process and post the refund.

Shipping charges are not refundable unless the return resulted from an error on our part.

Damaged, Defective or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the product

• Photographs of the packaging, if the package arrived damaged

After reviewing the information, we will determine the appropriate resolution, which may include a replacement or refund.

Exchanges

If you need a different size or eligible item, please contact us regarding availability. Exchanges are subject to inventory and are not guaranteed.

Customers are responsible for exchange shipping costs unless the exchange is required because we sent an incorrect or defective item.

Colors & Product Appearance

We make every effort to display product colors and designs accurately. However, colors may appear slightly different depending on your device, screen settings, printing method, or product material. Minor variations that are normal for the production process are not considered defects.

Questions?

If you have questions about whether an item qualifies for a return, please contact us before sending the item back.

By completing your purchase, you acknowledge that you have reviewed and agree to this Return & Refund Policy.

Shipping & Delivery

Shipping costs are calculated and displayed at checkout based on your order and selected shipping method.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Estimated delivery times provided at checkout or by the shipping carrier are estimates and are not guaranteed. Delivery delays caused by the carrier, weather, holidays, incorrect addresses, or other circumstances outside of our control may occur.

Shipping Addresses

Please carefully review your shipping address before submitting your order. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost, Delayed or Missing Packages

Once a package has been transferred to the shipping carrier, delivery is handled by the carrier. If your tracking information shows that your package has been delivered but you have not received it, please check around your property, with household members or neighbors, and contact the carrier for additional assistance.

If you still need assistance, please contact us and we will do our best to help you determine the appropriate next steps.

Damaged Orders

If your order arrives damaged, please contact us within 3 days of delivery and provide your order number along with clear photos of the damaged product and packaging. We will review your request and provide information regarding available replacement or resolution options.

Incorrect or Incomplete Orders

If you receive an incorrect item or something is missing from your order, please contact us promptly with your order number and details about the issue so we can review and correct the problem.

Multiple Shipments

Orders containing multiple products may occasionally arrive in separate packages. When applicable, separate tracking information may be provided.

Questions?

If you have questions regarding your shipment or order, please contact us through the contact information provided on our website.

By placing an order, you acknowledge that you have reviewed and agree to this Shipping Policy.

Care:

• Machine Wash, Cold, With Like Colors

• Non-Chlorine Bleach When Needed

• Tumble Dry, Medium

• Do Not Iron

• Do Not Dry Clean